Terms of service
Terms and Conditions – LàBoundCandles
These Terms and Conditions ("Terms") govern the sale and use of products and services provided by LàBoundCandles operating in New South Wales, Australia. By accessing or using any of our products or services, you agree to be bound by these Terms. Please read them carefully.
- Ordering and Purchasing:
1.1. By placing an order with us, you agree to provide accurate and complete information about yourself.
1.2. All orders are subject to availability and confirmation of the order price.
1.3. We reserve the right to refuse any order you place with us.
- Payment:
2.1. Payment must be made in full before the order is dispatched.
2.2. We accept payment through various methods, including credit/debit cards, electronic payments – PayPal
2.3. Prices are in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax).
- Shipping and Delivery:
3.1. We aim to dispatch orders within 7- 10-day time frame
3.2. Delivery times may vary depending on your location within NSW and the shipping method chosen.
3.3. We are not liable for any delays or damages that occur during shipping and delivery.
- Returns and Refunds:
4.1. We accept returns and offer refunds or replacements for faulty or damaged products.
4.2. Returns must be made within 14 days of receiving the product.
4.3. Refunds will be processed within a reasonable timeframe after the returned product is received by us.
- Product Safety and Usage:
5.1. Our candles are made with care using high-quality materials and fragrances.
5.2. Follow the safety instructions provided with the product to ensure safe usage.
5.3. Keep candles away from flammable materials, children, and pets.
- Intellectual Property:
6.1. All content included on our website, such as text, graphics, logos, images, and software, is the property of LàBoundCandles and protected by copyright laws.
6.2. You may not reproduce, distribute, modify, or transmit any part of our content without our prior written consent.
- Limitation of Liability:
7.1. LàBoundCandles shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.
7.2. Our liability for direct damages shall be limited to the total amount paid by you for the product or service.
- Governing Law:
8.1. These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia.
8.2. Any dispute arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.
- Amendments:
9.1. We reserve the right to modify or replace these Terms at any time without prior notice.
9.2. By continuing to use our products or services after any revisions become effective, you agree to be bound by the revised Terms.
- Contact Us:
If you have any questions about these Terms, please contact us at info@laboundcandles.com or our Instagram @laboundcandles
By agreeing to these Terms, you acknowledge that you have read, understood, and agree to be bound by all the provisions contained herein. If you do not agree with any part of these Terms, please do not use our products or services.